What People are Saying

Guys. It’s me, Shawn. I gotta tell yall folks about an Incredible storage facility. The staff is friendly and helpful. There is also a lovely safe and comfortable vibe about the place. Carmen and Romulus are legitimate rock stars and so wonderfully kind and intelligent. Wish I could give 6 stars tbh! :):)

Mint clean great lighting

OOOMMMGGG…. 32 Grand Avenue in Brooklyn is AMAZING!! I met Carmen, Jerome and Romulus. These guys are SUPER Duper professional, professionally friendly, organize. The place is SUPER clean. The staff is SUPER amazing. I felt safe and I love it. THANK YOU so much for watching over my storage unit while I make my transition to Queens. They actually deserve more than five stars it should be 10 stars plus!!! So long and be well.

Customer service was outstanding! Made the process a breeze. Very helpful. Thank you

Good and friendly service!

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

First of all great service , the employees are well mannered, respectful and most importantly very helpful ! Greatly appreciate you guys accommodating me at such last minute. I came in 15 minutes before closing and was provided all the information and services needed. Special thank you to Carmen & Daniel !

Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++

The staff was professional and knowledgeable and made the experience a nice one. There was plenty equipment for moving, everything was clean. Nice facility.

Great place and excellent deals!

Great customer service and extremely clean

Excellent staff and service made my move seamless. Plus the facility is great. Highly recommended!! Thank you!