What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
I've been using the storage for Is a few years. it's a great place clean and safe.
Elvin Brogsdale
5.00 Stars
I'm happy here, the location is perfect. The staff is on point, polite, courteous
jedifrogg
5.00 Stars
Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence
Lawrence Bailey
5.00 Stars
I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!
kelth belanger belanger
5.00 Stars
Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless
Liz
5.00 Stars
Tanaysha was very helpful
Helbert Moscol
5.00 Stars
I would like to thank Zophier and Angie, Storage Post in Pelham for assisting me with my paperwork, setting up a new unit. Thank you, for your humble and professional manner.
Zainab Taylor
5.00 Stars
Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po
Patrice Jeffress
5.00 Stars
I had this same storage unit for almost 5 years when I moved into a permanent location in coop city. I had my parents furniture as well as my furniture from way before. Tons of documents and rugs and other things. I had no trouble at all with the unit. I used their carts to move things in and out. I liked the closeness of my health club near by. Safe and pleasant!
Dee Hoch
5.00 Stars
The guy from your office was helpful and informative in getting to my unit.
Alberto Ferrer
5.00 Stars
Great peoples
Odalis Torres
5.00 Stars
I want to say, my experience was outstanding. I was attended quickly and professionally. The young lady that attended me did not hesitate to give me all the information I needed to make an informed decision. I have checked several places but she made me feel like this is the place for me to store my personal possessions. She is a great representative and more should lead by her example. Thank you.
Steven Moreno