What People are Saying

(Translated by Google) Gloria treats me very well. The service is excellent. I really like the treatment I receive (Original) Gloria me trata muy bien. El servicio es excelente. Me gusta mucho el trato que recibo

I haven't moved my stuff to the unit yet. Thats tomorrow. But the people that i spoke to were so nice that I'm sure everything will be fine.

They worked with me & were patient. From the call center rep Larry to Nychelle. Nychelle made sure I chose the right unit, was within my budget and easily accessible. I really appreciate these guys they made a hard transition easy .

Edited: 01.07.24 Nice, new, clean facility with friendly and helpful staff. So why one star? Their website said that they accommodate 24 hour access requests, and that was the reason why I chose this location. After signing up, I requested that we initiate the process for 24 hour access, and at first I was told to write an email on my company letterhead and I’ll likely get approved…an hour later I get a call from the rep, and they stated that “management (suddenly) changed their policy”. It’s a bit disappointing that I cannot receive the service I was expecting, as I have a business that requires short notice travel…if I get a call at 10pm asking me to take a flight the next morning at 6am, then I will have no access to my gear, which means I’ll need to turn down work. The staff is still a highlight, though. UPDATE: Management reached out to me and gave me an opportunity to explain my situation, and they worked with me to accommodate my needs. I honestly wasn’t expecting to get anything out of my previous review, so it came as a surprise to me when management contacted me and offered me a solution. The customer service at this facility is absolutely amazing, and I cannot be any more grateful.

I’ve been coming here for years and I appreciate Lizzette’s help today her attitude is so positive and very much helpful with what I needed done today. Best place for storage

It was very helpful thank you for your help

My name is Andre Ross and I'm giving 5 stars for the exemplery service of Lizette last name unknown and Alex Uzhra who went above and beyond to help me navigate my way during a very dark time. The company itself I'd give 3 stars due to the outrageous late payment penalties and the conditions of premises itself. That said I've been a long time customer and have been happier in the past. Nevertheless, if it were not for Alex and Lizette, I would most likely refrain from doing business with this company. That's my two cents. Here's a nickel, keep the change.

Very polite and welcoming

Alexandra was great in helping out during and helping getting me moved in during a tight squeeze - a great experience!

My mother rented a unit about 3 weeks ago, and she just couldnt stop talking about the help that ashley provided ! She was saying she was so sweet and helpful ! The property was spotless . Thank you Ashley !!

1st experience with a storage facility. Ashley was great! Was able to look up everything on their website prior to 1st visit.

Excellent