What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/11/2019
I usually have an awesome experience but this time not so much. Purchased a second unit and have had multiple issues with it.
Keisha Sutton
Yonkers
Westchester New York
09/27/2018
Typical storage unit
Brian Beaulieu
Jersey City
New Jersey New York City
02/28/2022
It needs a bit more upgrading for the monthly fee charged
Lita CT
Mott Haven
Bronx New York
02/02/2017
The exit is awkward
Alex Lambertus
Pelham
Westchester New York
09/22/2021
It's ok. Lady behind the desk was reasonable with me. I'm thankful I was able to find a storage during this rough time because of hurricane ida. There is a downside to it. When calling the 1800 number I was told my storage was climate control. However, the lady behind the desk said it was not. Also, you can only access your unit during business hours which is really a pain. I will not complain, but I will not used them again.
Jalessa Campbell
Kenner
New Orleans Louisiana
07/27/2019
Please don’t get an attitude when you call my phone mumbling where you’re calling from and get an attitude when I can’t understand what you said and asked you to repeat yourself.
M. Tshibemba
University Heights
Bronx New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York
08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
02/27/2018
People their some times very rude and some very sweet
patoto
Linden
New Jersey New York City
12/18/2023
no one was there at front desk for about 10 minutes. Unit was no explained to me correctly. but other than that ok...
Karen Estrada
Yonkers
Westchester New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
06/16/2017
Not a bad place but locks you out after 8pm - this is a major pain, as there've been numerous times I wanted to stop and grab some stuff around 9 or 10pm and was locked out. Also, no bathrooms available in the building after hours. - at least none i've seen in two years. also plenty of cheaper options in the area.
David F.
Jersey City
New Jersey New York City