What People are Saying

Alex and Gabe answered all questions. Very friendly and knowledgeable. Excellent customer service.

Came in today with my husband as a first time customer. Ahjenay Santana helped us and was very very helpful. Walking in we were feeling nervous and anxious, especially because we are moving due to unfortunate circumstances and Ahjenay made us feel soo welcomed. She is very knowledgeable and answered all of our questions. Thank you Ahjenay Santana for your excellent customer service skills and making us feel well.

Fantastic customer service. Facility very clean Staff very helpful Michelle makes it very easy for me to opperate

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

I currently have a storage unit and needed an additional one. I had the pleasure of being helped by Ashley. It was nice to interact with a female for a change. I would recommend this location to anyone. Thanks Ashley for you customer assistance

Nice facility, Tay was very helpful!

Im a customer at this location and it’s always kept nice and clean, Luis the manager is always polite and make sure the customer get what they ask for.

Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po

Great place very easy to access. clean. Friendly staff. The process was simple. N best of all a great deal! Would highly recommenf

Great facility, clean, secure, great customer service

I never used self storage but the manager Anthony walked me through the entire process and made it very simple. Anthony was polite and extremely helpful. The entire process only took a few minutes to rent and get my access code. I was able to get started right away. When I came back a few days later Anthony remembered my name and went out of his way to say "HI" and ask if there was anything I needed. Great storage facility!

Alex Lambertus made the paperwork and registration super easy. There were ample hand carts to help make my move smooth and everything was very clean and well lit. Really great facility.