What People are Saying

Great customer service wonderful experience!

I did not rent a unit today but I just wanted to write the review and say that the workers there Livan and Gabriel were very great in helping me find the exact locker size I needed. Unfortunately I didnt have enough funds at the moment to rent the unit but I will surely be back by the end of this week!

Fast, excellent service! Rudy was a great help. Definitely recommend this place :)

I literally just called to inquire about units and my rep Crystal Sanders was beyond nice and super helpful! I was so surprised and didn’t expect such service especially with the pandemic going on! Wow 5 stars!

The lady who showed me around was very nice, and she expan everything that I should know about the agreement that comes with it.

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.

( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

Nice storage place very clean helpful people that work there

Excellent service and very friendly and professional staff. Highly recommended Angie tejada and alex oates great employees and great service will recommend using this place !!! A+++++

Thank you Lavona for the great service. Really great experience for a first time storage user. You’ve made my experience more than pleasant.