What People are Saying

Need to be 24/7 again.

It's average,just trying to get to the bottom of things. I will pronounce it is an excellent experience when I get it all sorted and done. I believe I can get there.

Had a problem with my access code at first but you know what, these are decent folks.

It's average,just trying to get to the bottom of things. I will pronounce it is an excellent experience when I get it all sorted and done. I believe I can get there.

I usually have an awesome experience but this time not so much. Purchased a second unit and have had multiple issues with it.

Good prices not to big of a fan floor set up, and the fact that you can't use a bigger lock to secure your stuff

Good

I purchased a unit on a Fri, it was not big enough so on that same Fri I upgraded. The acct had a bal which I was told would be taken care of. I rented a truck moved all of my items from my prior storage just to get to this storage and my access code would not work. Luckily another customer let me use their access code seeing as it was a Sunday and they were closed and no one was answering when I called the number for customer service. However me and my two sons had to unload the truck bring things up to one floor because that's where the access code took us to and then walk up a flight of steps to our actual unit. Please keep in mind that this was an actual truck from U-Haul not a van a truck. That was not a pleasant experience for me and my two teenage children. I really hope that the future would this company is better than my first weekend. I switched to this company because their prices seemed to be better than my previous location. Fingers crossed....I received a call from the district manager,who assured me this was a fluke. I am confident my experience will be better in the future.

I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!

Great location in the middle of all major highways making an easy access point for your belongings. Some of the evening staff are very unprofessional and very rude.

Good storage low prices

The exit is awkward