What People are Saying

Edited: 01.07.24 Nice, new, clean facility with friendly and helpful staff. So why one star? Their website said that they accommodate 24 hour access requests, and that was the reason why I chose this location. After signing up, I requested that we initiate the process for 24 hour access, and at first I was told to write an email on my company letterhead and I’ll likely get approved…an hour later I get a call from the rep, and they stated that “management (suddenly) changed their policy”. It’s a bit disappointing that I cannot receive the service I was expecting, as I have a business that requires short notice travel…if I get a call at 10pm asking me to take a flight the next morning at 6am, then I will have no access to my gear, which means I’ll need to turn down work. The staff is still a highlight, though. UPDATE: Management reached out to me and gave me an opportunity to explain my situation, and they worked with me to accommodate my needs. I honestly wasn’t expecting to get anything out of my previous review, so it came as a surprise to me when management contacted me and offered me a solution. The customer service at this facility is absolutely amazing, and I cannot be any more grateful.

It was very helpful thank you for your help

Convenient!!!!

Front desk operations staff Manny extremely informative and helpful!

Manny is the best he was extra helpful. He took his time with me and got me the perfect size unit.

Great service! Manny is super knowledgeable, professional and friendly! A pleasure to do business with! Will recommend to others. Thank you!

Manny the manager was very helpful, friendly and professional

I was very frustrated. When I arrived no one was there to take me to my unit, give me the key to my lock. I arrived with my movers and I had to wait 45 minutes for the person to come back! No one told me they close for lunch!!!!!! No one told me I needed the key to get into the unit!!!!! I had to pay my movers extra!!!!!! Very DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Manny is a different breed, you need more of him…clean place, a lot of cameras, great access hours, 3 elevators, the kiosk help me alot but not more than manny and lastly the $50 referral promo is dope. Again thank you manny.

The service that Manny give me was Unforgettable he was great on all levels. Help me very much. I came back the next week and I signed up and I got my space and it was perfect.

Just wanted to take a minute to acknowledge Manny at the Storage Post on 600 Richmond Terrace Staten Island, NY location. He got me ALL the information I needed AND got me in & out quickly! If you need storage and this facility is in your neighborhood definitely give them a try, oh and ask for Manny!!!

What a great service they provide. The store manager Manny was very helpful with all the process. We arrived and within 10 minutes we were ready to use the unit!!