What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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04/12/2019
Wonderful service.
Eddie Santiago
Ozone Park
Queens New York
08/28/2016
Clean organized.. loved the carts
Aleem Abdool
Long Island City
Queens New York
12/22/2017
Mint clean great lighting
Robert Kuhns
Long Island City
Queens New York
09/09/2018
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
Long Island City
Queens New York
12/27/2019
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Long Island City
Queens New York
10/03/2023
Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++
Adrian Cune
Long Island City
Queens New York
03/08/2016
The best storage facility in the area. Scarlette and Mylandrie are the best and you should look for them to assist you.
Jordan b
Ridgewood
Queens New York
12/14/2017
Great customer service and very easy process.
Yorri
Ridgewood
Queens New York
05/18/2018
Quick and easy no headaches..
Birkan Kavut
Ridgewood
Queens New York
08/22/2018
Service was excellent! Jessica is awesome!
Jamal George
Ridgewood
Queens New York
05/18/2019
Great facility and Shane provided top notch customer service. Tour, explanation, selection and contract on about 30 minutes...ready to roll! Thank you!
Adam London
Ridgewood
Queens New York
03/07/2020
Fast & easy! Very helpfull customer service !
Dejeabi Boender
Ridgewood
Queens New York