What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
Stacy Watkins
Rockville Centre
Long Island New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
11/04/2017
Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.
Greg Nagin
Lawrence
Long Island New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
11/04/2017
Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.
Greg Nagin
Lawrence
Long Island New York
03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
Empress Rastafari Jah Bless
Rockville Centre
Long Island New York
03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
11/05/2023
I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.
Michele Bella
Garden City
Long Island New York
01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
04/28/2024
It's not easy for one girl to move stuff in and out. They have this horrible sharp ramp and the carts they have are so thin so when you push things fall off. The place was also broken into recently. My unit and several others trashed
Melanie Marcial
Floral Park
Long Island New York
02/22/2019
Devon is really an extremely good worker with the best attitude. Something is not right with the woman called Dana. She seems to want to start an argument. Try avoiding her and you may have a better experience with this Storage company. Unfortunately, sometimes she is the only one at the desk. This woman is not a good worker and has a bad attitude. This is the main reason for only 3 stars.
Watcher Eighteighetyeight
Garden City
Long Island New York
08/18/2019
I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!
Amy Sue
Floral Park
Long Island New York