What People are Saying

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

I was just checking the place.but it looks good

Always great service at storage post!

The young gentleman who procesed me in was very pleasant and professional. The storage units here are basically large walk-in closets. Above each closet there's a space about 4 feet wide by 4 feet high by 5 feet deep. One must roll a huge, unwieldy rollable staircase into place in front of the closet door in order to access this small and high space. However, this 80 cubic feet of space easily swallowéď up my stuff with many many cubic feet of space remaining for stuff I'll never use. At $9/month, this arrangement most pleased me. Unfortunately, Storage Post just raised my rent to $18/month. Their e-mail gave no rationale for the price spike. They could have at least phased in the increase over a few months. They've left me feeling they are at best greedy and at worst desperate. It's a shame they did the increase this way. As far as customer service I've been pleased with their polite, no-nonsense approach. The small, high-up $9/month cubicles were a great way for Storage Post to bring in some money from what would have been wasted space and provided a bargain option for folks like myself who didn't have a whole lot of stuff and were willing to trade some convenience for a greatly reduced monthly bill.

Always great service at storage post!

Decent prices on storage areas. Big loading dock with plenty of lighting and a clean environment. You have the option to pay on line or automatic payments. Not opened 24hrs for storage access.

Good system with access codes. Very clean. Poor bathroom quality. I would prefer longer hours on weekend.

Big elevator, all types of equipment, But very little parking.

Decent prices on storage areas. Big loading dock with plenty of lighting and a clean environment. You have the option to pay on line or automatic payments. Not opened 24hrs for storage access.

Good system with access codes. Very clean. Poor bathroom quality. I would prefer longer hours on weekend.

Big elevator, all types of equipment, But very little parking.

EDIT: I spoke with customer service and they were able to get me a discount that got me closer to my original price. I appreciate the effort to rectify mistakes, so I'm amending my original rating. Thank you. They pulled a bait and switch on me. I went to view a unit on a high floor a month early. They wouldn't book me in that early, but when I called to book it a few weeks later, they told me they were giving me the unit I viewed for approximately the same price. I hadn't taken note of the unit's number, and the lease had a unit number but not the floor. I found out the day I was moving, as my movers were on the way to the unit with my belongings, that they had given me a unit in the basement, which I explicitly had told them I did not want. I was able to get a unit on a higher floor, but it was smaller and $70 more per month. I didn't have a choice, unfortunately.