What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/08/2021
Good Customer service they are ver helpful with anything you need when it comes to storage
kyron payne
Cypress Hills
Brooklyn New York
07/01/2021
It's clean I will say that
Eric Lipscomb
Cypress Hills
Brooklyn New York
12/07/2017
Clean facilities, but needs better elevators. Process also seem high.
Dave Garwacke
Cypress Hills
Brooklyn New York
03/09/2021
Fast and convenient
Ebony Chisholm
Cypress Hills
Brooklyn New York
02/06/2023
It's great ,the environment is great to, but on top of the some storage units the barrier can be cut with bolt cutters...I think that is too thin but you can see for yourself.
Stephen Francois
Cypress Hills
Brooklyn New York
03/17/2022
Prices going up.
David Walters
Cypress Hills
Brooklyn New York
06/21/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
04/21/2021
the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.
peggy luque
Cypress Hills
Brooklyn New York
04/09/2022
Overall, a good place lacking an adequate number of carts. This is my first experience using a storage facility, and although i really have no issue with the day-to-day of the facility, the reduction from what would have been a 5-star, down to a 3-star is specifically around my experience 'moving in'. Its a fairly large storage facility that is moderately unoccupied by people (i've gone in at 6AM, 2PM, 5PM, etc.). Although there are generally not many occupants, there are only three trollies in the main area. It took me 2 hours to move into a 7.5x10 room becuase i had to use my personal pull-cart (used for carrying the kids around ). If they had sufficient trollies in the facility (or one available when i needed it) this wouldve been a 30 minute process of 3 trips, instead it took me over 12 trips.
Jose De Jesus
Cypress Hills
Brooklyn New York
08/14/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
03/17/2016
is a good place .. nice staff .. i just wish it was open till a little later but other then that is a good place
Jovany Santiago
Cypress Hills
Brooklyn New York
12/29/2019
Expensive but accomodating & nice staff
Karen Koop
Cypress Hills
Brooklyn New York