What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/07/2019
(Translated by Google) The employees are very friendly and superficial. Excellent (Original) Los empleados son muy amables y superficiales . Excelente
yovery Garcia
University Heights
Bronx New York
11/23/2021
What an easy experience. Ease of access and personnel were perfect for what I needed.
Christopher Logios
Rockville Centre
Long Island New York
03/10/2017
Great new location! A great person is working at this location! Roxanna is awesome!
Leonardo Manzano
09/20/2022
FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!
florence bowen
Mott Haven
Bronx New York
06/14/2017
Yahaira wasexcellent greatservices
Marlen Maria
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
08/31/2022
Carlos and Shante are very professional, gave advice about the size and location of a storage unit that really helped and always make themselves available if I have questions.
Christine Wynne
Long Island City
Queens New York
02/07/2018
Fui bien atendido
Ricardo Diaz soler
09/30/2022
Not bad very professional clean environment very pleasant and easy
Christian Manzano
North Shore
Staten Island New York
06/15/2018
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
10/03/2022
Autumn is the BEST! She is very patient and helped me find the best storage space to fit my needs.
charmaine Villaroel
Lawrence
Long Island New York
05/28/2019
Robert was awesome, great customer service! Thank you for all your help.
Ely Aranie Vargas, Espinal