What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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10/14/2024
Extra space storage is awesome. Customer service was great. Maxx is super knowledgeable and professional. Look no further for your storage needs. Great job Maxx I will be recommending you and Extra Space Storage.
all2mtt
Belmont
Chicago Illinois
09/27/2024
Brittany was very helpful with my move in!! Thank you!
Belleza Del Mundo
Little Village
Chicago Illinois
03/06/2020
So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!
Remi Thomas
Mott Haven
Bronx New York
05/02/2018
Second time using this company love it
Mayra Ruiz
Melrose
Bronx New York
02/10/2020
Ms Santana is the greatest everytime i need her help she is reliable and dependable would definitely recommend to EVERYONE!
Darline Mcdowell
Yonkers
Westchester New York
11/05/2019
(Translated by Google) Angie is a good person and is very kind (Original) Angie es una buena persona y es muy amable
Madelin Bello
Melrose
Bronx New York
01/16/2020
I used their storage for three months. The staff was professional and friendly. The storage was very clean and safe. Very happy for doing business with them
Sid Vas
Jersey City
New Jersey New York City
09/16/2017
wonderful storage place, very helpful, Charlie & Shawn are outstanding. TY
Ara Acosta
04/11/2019
Professional, courteous, clean, everything went great. Thank you Charlie, you and your company made a stressful situation so much easier.
DIANA P.
12/18/2019
Thank you Lavona for the great service. Really great experience for a first time storage user. You’ve made my experience more than pleasant.
Steven Beyer
Pelham
Westchester New York
09/19/2017
just wanted to say how very professional and courteous the branch manager Kevin has been!!It is rare to find someone who truly cares for their customer base.I might add, the area manager Alex has also been extremely helpful with answering any and all questions..WISH WE HAD MORE TO STORE THERE!! I HIGHLY RECCOMMEND THIS LOCATION
Jack Vinson
Mott Haven
Bronx New York
03/07/2021
Great service at a good price!
Mario “Devilman” Lee
Linden
New Jersey New York City