What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Excellent customer service. Very clean and I feel safe if I’m by myself.
Arleen Piil
5.00 Stars
Excellent place. Clean, secure. Business and store hours convenient. The staff is really helpful and professional. Highly recommend this store.
Aurora M.
5.00 Stars
Easy to use system to look into reservation and fantastic staff member to assist with rental process and answer questions.
Kevin Bishop
5.00 Stars
Excellent service! Roxy was phenomenal. So happy to have found this place.
Laura Bloom
5.00 Stars
Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.
Robin Walthour
5.00 Stars
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
5.00 Stars
There was a small wrinkle with my move in, as the room i reserved had been once three rooms that had merged, and the room number on the door was not quite the one in my online paperwork. I would have to say that the staff was very helpful, and the desk guy even stayed late to make sure i had the correct room. The prices are good, and i can't argue with 2 free months, less signing fee, etc. I had a bad experience with a competitor, and excessively severe late fee. I plan to emply that space and move everything to storage post. Hopefully, I will continue to be happy with them.
Robert Lewis
5.00 Stars
(Translated by Google) I was well attended (Original) Fui bien atendido
Ricardo Diaz soler
5.00 Stars
Manny helped me with all my needs he was very helpful he did a super job
Quinn Williams
5.00 Stars
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
5.00 Stars
Excellent. Highly recommend. Great staff, super helpful. Clean and organized.
Ben Gonzalez
5.00 Stars
Great staff and place
Joe Millet