What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
had an amazing experience earlier today seeking information regarding storage for loyola chicago!! awesome staff and excellent help
billy beranek
5.00 Stars
To whom it may concern. When I went to your facility, located at 2051 N. Austin Ave. I could not have experienced a more pleasant experience when dealing with MAX! Not only is he so patient, and understanding, but he's especially the right person for the job! Max, is knowledgeable and great, at what he brings to the table. His demeanor is right on point! when it comes to customer service! (Great Customer Service) Max deserves to be acknowledged for his wonderful contributions to your company. He's definitely a keeper. I'm just saying. Good employees are hard to come by these days. And, Max is one of those very good employees. Cherish his hard dedicated work. Thank you.
Wanda TorresI
5.00 Stars
Raina is an absolute gem. She was very informative and helped make this transition effortless.
Justin Wright
5.00 Stars
Check in was super simple and convenient. Manager Iam made sure all things were set up quickly. Will definitely recommend!!!
Sooraj Vignesh Kannan
5.00 Stars
The staff was Professional and I found them very helpful. The facility is very clean.
Trena Smart
5.00 Stars
Max and Jeremy were really helpful and explained everything perfectly
Mathew Wilton
5.00 Stars
Reyna helped me out very much and was very thorough with helping me through the starting process. And found me the right space I needed for all my things.
Amika Schafer
5.00 Stars
Mathew reached out to me and was super helpful with the move in process and made everything super easy for me to move my stuff in
isaiah williams
5.00 Stars
I’liana was very helpful to I gave her the credit for doing so and she’s anice lady
Nimfa Villasica
5.00 Stars
We went to rent a storage unit… Alex was very helpful showing us a unit… going over the details… pricing and where everything was… He was. helpful, kind and professional… totally appreciated his help thank you
Kristine Weaver
5.00 Stars
Although I was upset someone broke into my locker & stole all of my esthetician equipment/household materials. I have to mention the exceptional customer service I was able to recieve from the new management. There was a guy walking around making Sure he was monitoring the facility as well as the guy at the front desk who helped me with an insurance claim+ a new lock. I wanted to thank you personally for being attentive, alert and on top of business. As soon as I mentioned an issue with my old lock he took the steps to drill it off for me free of charge. I appreciate you all caring about my items and explaining what happened! I was having a terrible day after finding the unfortunate events and the staff remained calmed and didn't trigger an even further attitude. Thank you so much Max For being very knowledgeable about your job and having a calm spirit
Karrin Edwards
5.00 Stars
Brittany is helpful. She helped with my lock cut when I lost my keys. Great service
Reginald Lee