What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Very disappointed, I lost my key, i went to ask person at office and she told me thatcshe was already closing so I have to comeback tomorrow at business hours, I know, i was 10 minutes past 6 pm but, she didn't leave till 6 30 pm, that may would take 5 to 10 minutes to use bolt cutting, that is call customer service.
Darwin Daniel Cedeno Vera
5.00 Stars
The Jersey City location is one of the best ever. I’ve done business with Uhaul over 20 years and I have to admit the service has improved dramatically!!! I had some issues with my move, the staff and management went above and beyond to make things smoother. Thank you Alicia for taking care of me in the time of need!!!
Pierre Polynice
5.00 Stars
Great service, amazing prices, clean and quiet
Abe Greenberg
5.00 Stars
Great customer service and nice person.
Rafael Ayala
5.00 Stars
When I went in the to get a locker the person behind the counter was absolutely wonderful. She took time explaining the lockers and also the prices. She took us up to the locker . The place is very very clean and bright. Highly recommend this place
Kris Corless
5.00 Stars
I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.
Chris Paul
5.00 Stars
( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!
tyrell smith
5.00 Stars
Responsive and helpful in meeting my needs. Professional and friendly.
Christa Gundrum
5.00 Stars
Clean place nice people
GLORIA TORRES
5.00 Stars
facility is very clean staff very helpful Mr. Luis was very informational and helpful i would definitely recommend this storage facility.
Nestor Puente
5.00 Stars
HAD A GREAT EXPERIANCE , QUICK AND EASY
Joseph Bacharde
5.00 Stars
Lavona was spectacular ! She exceeded my expectations of customer service. Coming in she was cleaning and still was very attentive to me. She assured me she would be right with me. She showed me around gave me a tour of units until I found “the one” and she won me ! We’re residents of city island which isn’t far from pelham we talked about some great food spots and she just had such a great personality and this aura about her! We both are aquarius and we laughed about that. She’s a great manager and representative for storage post company. Thanks sweetie !
Galvin Williams