What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/14/2021
It's okay
Miss Ruiz
Melrose
Bronx New York
07/18/2017
They handle customer very will and they are very friendly
Eunice May
Brooklyn
Brooklyn New York
07/02/2018
Open for 24/7. They promised 2 free months for storage room, but actually it’s not. Be prepared for this
Lia S
Brooklyn
Brooklyn New York
07/19/2016
It is a good place to keep stuff, a little expensive...
enio segovia
Long Island City
Queens New York
04/15/2018
Bien sitio
Alvaro Ortega
Ridgewood
Queens New York
05/16/2018
Nice place nice people
Abi cc
09/28/2014
I'm still a customer here but I have to admit, the prices are way too expensive. I'll probably downgrade soon, or find a better location.
Ahmed Mohtaseb
Jersey City
New Jersey New York City
04/07/2021
The staff was very helpful in helping me out with everything
Jeffrey Jackson Jr.
07/30/2019
I'VE TRIED TO GET END OF A ISSUE WITH THE DEPARTMENT OF NEW YORK STATE TO PUT A PUBLIC GARBAGE BIN OUTDOORS FROM STORAGE ON BROOK AVE BRONX N.Y.
Miss Ruiz
Melrose
Bronx New York
12/05/2017
Parking area in rear under construction
Eli Cruz
Yonkers
Westchester New York
04/09/2022
Overall, a good place lacking an adequate number of carts. This is my first experience using a storage facility, and although i really have no issue with the day-to-day of the facility, the reduction from what would have been a 5-star, down to a 3-star is specifically around my experience 'moving in'. Its a fairly large storage facility that is moderately unoccupied by people (i've gone in at 6AM, 2PM, 5PM, etc.). Although there are generally not many occupants, there are only three trollies in the main area. It took me 2 hours to move into a 7.5x10 room becuase i had to use my personal pull-cart (used for carrying the kids around ). If they had sufficient trollies in the facility (or one available when i needed it) this wouldve been a 30 minute process of 3 trips, instead it took me over 12 trips.
Jose De Jesus
Cypress Hills
Brooklyn New York
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York