What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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4.00 Stars
Not bad simple instructions easy to find locate and obtain access, sign up was easy and I moved everything within 2 days, staff is very friendly I even showed up at 4pm on a Sunday and they had closed the gates for the day I called and the staff member let me in and allowed me to access the storage , so I’m happy about that and also it’s clean not like the other locations full of graffiti and dirty this is decent
NewYorksFinest
4.00 Stars
Good services.
Esther Almonte
4.00 Stars
The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.
mcharchar
4.00 Stars
The staff were very helpful, friendly and personable. I would recommend it. The facility itself is an old building and access is not as easy as other places, but the staff makes up for it.
Mike Harger
4.00 Stars
Nice service
Sandra Jimenez
4.00 Stars
The woman who showed me the space we rented was nice and patient. The space itself was a good size, affordable and near the elevator which is a plus. However I learned the hard way that once you decide to rent a space you must bring your lock in during their office hours so they could take there lock off and put your lock on. This process does make sense but I have never rented a storage space before and I just thought once I purchase it they will take their lock off automatically. The woman who i signed up with should have mentioned that small detail to me so that I wouldn't have came to move all my stuff in at night, just to discover I can't because it's locked. Also when we finally got the Locks switched the space was extremely dusty and dirty. My fiancé was disgusted and had to clean it himself.
Amanda Nieves
4.00 Stars
Staff, Yvonna and Angie were pleasant and patient. Giving all information in a timely manner and answering all necessary questions. Thank you Ladies
Melicent Brisbane
4.00 Stars
Clean place , just that with this covid-19 they don't even have a bottle of water to offer. Good access for drive with semi truck
Pedro Angeli
4.00 Stars
This storage place is Centrally located in Little Havana and offers 24 hour access. You can go online to lock your rate and storage size in before actually visiting the office. The staff is very informative as well as congenial when it comes to your personal needs/concerns. Very clean and directly on two main bus (#7, #12) lines and Stadium trolley. A very pleasant place to store your belongings. Tell them Jay sent you.
Jay Elwood
4.00 Stars
Really helpful
The mukbang Mom
4.00 Stars
Staff was friendly and helpful. Facility was clean. The frieght elevator for non-commercial clients was out so had to go down to other elevators is only reason I gave 4 ⭐
Anthony Aurelia
4.00 Stars
Awesome staff! Courteous, Friendly & Professional! I wouldn't store any other place!
Dana L Smith