What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/27/2021
Very big storage facility.
B Ceasar
Long Island City
Queens New York
06/30/2022
My experience here has been very satisfying. The staff has been great
Wanda Moore
Melrose
Bronx New York
12/22/2021
Good place & price for Storage.
Rated E “Eli”
03/10/2018
Ok
Billy Lazer
Long Island City
Queens New York
11/17/2019
Located just off of I-87, it's easy on/ easy off the highway. The office hours are reasonable. They have additional security by having gates, both entering and exiting. Fairly clean facility. Has many exterior rodent boxes, which I look at as a plus, for preventive measures. However, the section where I enter has limited parking and it seems that the same vehicles are always there. Either they're not managing that area or they're using it for something other than the storage customers, thus the four stars.
kathleen SUAREZ
Suffern
New York New York City
12/27/2018
Employees are friendly, the site manager Brett L provides excellent customer service, is very knowledgeable and very fair. Not climate controlled and the elevator is janky. Would recommend a unit on main or upper level. The basement is questionable.
G Zagatta
Haledon
New Jersey New York City
12/14/2017
Very clean facility
Alfie Tam
Lawrence
Long Island New York
06/15/2018
Revising my review. Initially the things I stored here grew mold and i was told that I would not be compensated for it. However the manager at this location helped me the best he could to help me get some compensation for my belongings. I received less than the value of what was in the unit, but I appreciate them taking responsibility for what happened.
Nikhil Manjunath
River Rd
New Orleans Louisiana
03/06/2018
This place is great the only reason I give it 4 stars instead of 5 is because often times staff Indy avalible so when I couldn't remember the number for my storage locker it took me 35 mintues to find a staff member to help me.
Jasmine Soto
Melrose
Bronx New York
09/08/2017
I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience. I just want to say thank you to Victor and the staff at the Pelham Pkway facility for treating me like I mattered. I would recommend this facility.
Angela Stevenson
Pelham
Westchester New York
07/18/2021
Place is kept clean, and the employees are great with customers.
Amerlyn Ortiz
East Tremont
Bronx New York
02/20/2022
The place is clean, but why are the moving carts locked?!
A K
Linden South
New Jersey New York City