What People are Saying

Good experience. Low prices.

Clean for the most part. Rat traps are abundant here. Space is descent for what you pay for. Could use more hand carts

It's great.

This location is very new (and, in fact, still partially under construction at this time), but thanks to that they offer some great rates on storage. Very accessible by road (just a block from the Bruckner off-ramp of the Willis Ave Bridge), though not as much by train — it's about a half-mile walk from the nearest #6 stop. The layout is a little overcrowded and maze-like, with some levels having steel grid deck "floors" and some units being tricky to access. (Entrances around corners, doors that swing open into the accessway, etc.) So, depending on where in the facility your unit is located, it can be tricky to store larger items or move a lot of stuff in and out. But especially for lighter, more compact storage needs, Storage Post can be a great resource and the price is right!

Clean and very big safe place to be

Nice facility, I feel it is clean. But they do have some nickle and diming going on. Eg. I reserved a smaller unit, needed a larger unit on day of and this was all discussed prior to 'check-in' ... they wanted to charge me $20 to 'transfer' to the larger unit. Mind you I had not checked in even. The representative who was very nice said he would waive it - but didn't in the end when I looked at the paperwork . Just odd.

Mid-level pricing, decent customer service, moderately clean facility.

Good service, cheap and clean.

Prices a little high ! Clean ,staff ok

I chose Storage Post strictly because of the convenience and distance from where I was living! Although I must mention that a young woman by the name of Lacey “not her real name”was certainly the inspiration for my decision. The choice in size of unit was way too big.... if that is any help! Ian who I met at the front desk was very knowledgeable and more than helpful and kind.

Great staff.

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.