What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
08/31/2019
The gentleman that helped me was very professional. His name was Mortimer. He made the processes so easy. I would highly recommend this place for storage.
Patrick Curran
Floral Park
Long Island New York
08/23/2017
It is climate controlled. We were overseas for three years. We left our household items at Bell Tower Storage. We had no problems for three years. We did not have furniture so they were not stored. Our staff had minimal dust, and that is expected. No damage. It is an affordable place for storage. They are not open on Sundays. We did not have a problem with that. If you will be going your storage frequently that may be a problem. They close at 3 pm on saturdays and they are not open on Sundays.
Ahmet Selcuk Can
Haledon
New Jersey New York City
10/06/2017
Customer service wonderful, Very clean location inside and out.
Crystal G
Lawrence
Long Island New York
01/19/2018
Brandon has always been very helpful and takes the extra step to accommodate customers. He seems to anticipate problems and corrects them before they occur. I have been very pleased each time I have encountered him. He is a "can do" person and a real asset to your company. Joe Maselli
Joe Maselli
River Rd
New Orleans Louisiana
10/25/2018
Simply amazing. In my opinion!!
Trizelle Bennett
Lawrence
Long Island New York
05/01/2019
The customer service was excellent and the young man was very helpful .
Avril M
River Rd
New Orleans Louisiana
09/24/2017
My experience was very easy. Thanks for having well trained staff that helped me every step of the way.
Jeana Haynes
Ozone Park
Queens New York
12/29/2017
Wow! Great Service! Staff is very friendly and go out of there way to help! I had surgery on my bad leg and spanish guy helped get us carts and patiently showed me how to use my accesss code in the elevators. My storage unit’s lock was faulty and it was so cold today. i bothered him again and he gladly also helped me fix it!! Wish more people were like this!
Amina Gladden
Melrose
Bronx New York
12/05/2018
it's clean and the parking bay makes it easy to get to the elevators, they do need more carts cause sometimes there are not enough when it's busy.
Cary Tamayac
Ozone Park
Queens New York
01/19/2019
Staff is very pleasant facilities very clean
thomas witt
Melrose
Bronx New York
05/27/2020
Lizzette was AMAZING and SO HELPFUL. An absolute ray of sunshine during a tough moving day for me.
Lauren Prior
Mott Haven
Bronx New York
11/21/2019
Great customer service facility always clean have great rates staff goes the extra mile i use to rent at another storage they had hidden fees and raised rates after move in . Rent storage post no hidden fees and 24 hour security. Im comfirtable that i know my things are sAfe.
Dedeou Simaga
Melrose
Bronx New York