Privacy Policy

Our Privacy Policy Will Change Over Time

Our Privacy Policy may change over time as we seek to improve the online services we provide. We will post the revised Privacy Policy on our web site. We encourage you to refer to the Privacy Policy from time to time to stay abreast of our most current practices.  Changes to our Privacy Policy will only be posted at www.storagepost.com and it is your responsibility to stay abreast of our Privacy Policy in regard to your personal information.

Types of Information Storage Post Collects About You

Storage Post collects information that you provide to us or that we learn about you from the use of our web site. We receive and store information you enter on www.storagepost.com. For example, you may provide information to us when you make a reservation for our storage services, enter into a lease/rental agreement with us, use our site to "move in" to your leased space with us, use automatic bill pay or go online to make a payment on your account, make a customer service request or inquiry, or apply for a job with us. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, payment card information, service or product preferences, and your employment history. We also automatically receive and store certain types of information whenever you visit our site. We may also receive information about you from other sources, such as in communicating with you regarding special offers that we think will be of interest to you. We also may add that information to the information we collected about you.  

How We Use Information About You

We use information we have collected about you to provide you with our storage and other services, as well as to respond to customer inquiries and complaints, to maintain and collect payment on your account with us, to enforce your agreements with us, and to provide you with marketing and promotional information about products and services we believe are of interest to you. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties that may want to offer you their own products and services unless you have requested or authorized us to do so. We may share your personal information with third parties or affiliates where it is necessary for us to provide you with the services you have requested, collect payment, or do something that you have asked us to do.

We may share your personal information to third parties or affiliates with whom we have contracted to perform services on our behalf. Companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

We may disclose personal information about our customers as permitted or required by law, to protect against fraud or security hazards, and in connection with a merger, acquisition or bankruptcy. Storage Post may be required to disclose your personal information if : (i) we believe it is reasonably necessary to comply with legal process, such as a court order, subpoena, or search warrant, or other legal requirements of any governmental authority; (ii) it would potentially mitigate our liability in an actual or potential lawsuit; (iii) it is otherwise necessary to protect our rights or property; or (iv) it is necessary to protect your interests or those of other users of our web site or services. If Storage Post should ever file for bankruptcy or merge with another company, or if Storage Post should decide to buy, sell or reorganize part or all of its business, Storage Post may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is Storage Post's practice to seek appropriate protection for information disclosed or received in these types of transactions. Storage Post cannot, however, guarantee that Storage Post's Privacy Policy will remain unchanged if Storage Post is sold or merges with another company.

Storage Post collects and uses personal information from you in several other ways:

Web Site Usage. Storage Post, or Storage Post authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address, browser type and operating system) relating to your use of our web site. While we may collect or log this information, we generally do not identify you or match this information with your other personal information. We may use this collected or logged information in order to provide better service, facilitate our customers' use of the web site, track usage of the web site, and to address security hazards. Storage Post, or one of our authorized service providers, also may use this information to track aggregate traffic patterns throughout our web site. We may use aggregated, statistical information to describe our customer audience, products and services, and to develop partnerships with third parties to offer products and services we believe would interest our customers.

Transactions. You may be asked to share personal information in order to complete a transaction, and when you use our web site. This information is used, for example, to affect your transactions, create and share aggregate reports about these transactions, and perform financial fraud screening services for transactions between you and Storage Post and/or our authorized service providers. For certain transactions, such as online bill payment, we will assist you in creating a user ID and password to protect your account information with us.

Recruitment and Job Applications. You may provide us with personal information, such as that contained on a résumé or curriculum vitae, in connection with a job application or inquiry. We may use this information throughout Storage Post offices in the United States for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration.

This Privacy Policy Applies to U.S. Customers

This Privacy Policy applies to customer relationships established in the United States. Our web site is hosted in the United States and is intended for United States visitors.

Our Security Practices

We employ reasonable security practices to attempt to restrict access to customers' personal information to authorized employees, agents and subcontractors with a "need to know". These persons may use our customers' personal information for Storage Post business purposes only. Our employees are bound by our policies to maintain the confidentiality of our customers' personal information. Employees who violate their confidentiality obligations are subject to disciplinary action, up to and including termination.

We employ reasonable physical, technical and administrative practices that are aimed at guarding our customers' personal information. In that regard, personal information is maintained within a secure environment. For example, for the security of your online visit to storagepost.com, we may make use of secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. We may also use encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet or internal security system can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Storage Post cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
By using our web site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our site or your account with us. Unless you indicate otherwise, we may notify you using the most current email address you provided to us.

What are Cookies and How Does Storage Post Use Them?

We may use "cookies" to collect or log certain information. A cookie is a small piece of information that a web site stores on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, for example, to store our customers' preferences for certain kinds of storage needs or moving supplies or to store a password so that you do not have to input it every time you visit our web site. The cookies will not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. Certain aspects of our services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.

Links to Third Party Sites and Web Sites Containing Storage Post Branding

Our web site may contain links to third party sites. Please be aware, however, that Storage Post is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours.

Our web site may also contain links to sites that display Storage Post branding and/or Storage Post's logo but which are maintained by third parties. Such web sites may be identified in that they do not display a "storagepost.com" URL. Please read the privacy policy on these sites for applicable privacy practices relating to personal information collected via those sites because they may differ from Storage Post's privacy practices. This Privacy Policy applies solely to personal information collected by Storage Post.

Contact Preferences and Accessing Your Personal Information

You have certain choices when it comes to how Storage Post uses your personal information. You may choose not to receive information about new services and special promotional offers from us by direct mail and/or email. If you elect not to receive such marketing information by direct mail or email, Storage Post may continue to contact you as necessary to service your account. You can change your contact preferences by emailing us at support@storagepost.com or by writing to us at the physical address set forth further below.

Keeping your account information accurate and up to date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate or not current, please contact Storage Post customer service. You can obtain information about how to contact Storage Post customer service on the Contact Us page.

What Else Should I Know About My Privacy?

You should be careful to maintain the secrecy of your user ID and password and/or account information and be responsible about protecting your personal information and identity, both online and offline.

Contacting Storage Post

If you have any questions, comments, or concerns about this Privacy Policy, please email us at support@storagepost.com, or write to us at:

Storage Post
One Buckhead Plaza
3060 Peachtree Road NW, Suite 1900
Atlanta, GA 30305